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FAQs

Please check our FAQs listed below to see if we have already answered your most common questions. If your questions are not answered, you can call us at 1 800 525 5273, or send us an email, and we will respond to your inquiry promptly.

The FAQs are organized in five major categories listed directly below. Click on one to see all the FAQ's within that category or scroll through the page to view all questions.

  1. My puppy keeps on having "accidents" in the house, what can I do?
  2. My 7 week old puppy becomes aggressive when I try to take his food dish away from him. How can I stop him?
  3. My 2 month old puppy growls when I try to take her toy away from her. How do I stop that?
  4. My 4 month old puppy is nipping me with her very sharp teeth. She is playing but her teeth really hurt. How can I get her to stop biting me?
  5. My male is two years old and does not have "accidents" in the house, he just marks in the house. Do you have any advice on how to train him not to?
  6. My dog keeps on "going" on the dining room carpet--she goes outside and then she will go a little on the carpet what am I to do?
  7. Me and my sister are trying to "potty-train" her 1 year old dog, but it just doesn't seem to work, what should we do?
  1. My puppy keeps on having "accidents" in the house, what can I do?

Do the following: Ask the question "(pup's name), OUTSIDE?" then take him on a leash out to an area you want him to use and give the command "(name), GO POTTY" and repeat this over and over until he goes then really praise him. Follow this procedure when he wakes, after he drinks or plays and 20 - 30 minutes after he eats. If there is an accident simply clean it up and pay more attention next time. For those times when you can't pay attention confine him in a with a wire pet enclosure, not the crate. Don't forget to follow the procedure when ready to let him out of confinement. Be consistent and persistent and you will get him trained.

Try hanging a bell by the door and when you ask the question ring the bell each time as you go out the door. He should soon associate the bell with going out.

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  1. My 7 week old puppy becomes aggressive when I try to take his food dish away from him. How can I stop him?
  2. My 2 month old puppy growls when I try to take her toy away from her. How do I stop that?
  3. My 4 month old puppy is nipping me with her very sharp teeth. She is playing but her teeth really hurt. How can I get her to stop biting me?

A well-trained puppy makes everyone happy, including his owner. Take a little time training the pup, and you'll never regret it; you'll always have an obedient dog by your side.

When your puppy does any inappropriate behavior, stop it immediately by telling the pup "No". "No" means "stop whatever you're doing right now." Act early before bad habits become established. Ignore your puppy when he behaves inappropriately, rather than giving him attention. Praise your puppy when all four of his feet are on the ground.

Please check our website for additional information on puppy care and training. As always we encourage owners to seek professional advice from the veterinarian or a recommended behaviorist.

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  1. My male is two years old and does not have "accidents" in the house, he just marks in the house. Do you have any advice on how to train him not to?
  2. My dog keeps on "going" on the dining room carpet--she goes outside and then she will go a little on the carpet what am I to do?
  3. Me and my sister are trying to "potty-train" her 1 year old dog, but it just doesn't seem to work, what should we do?

We recommend enrolling your puppy/dog in obedience classes. Trainers of these classes can be an invaluable source of information for housebreaking and other behavior modifications. Your veterinarian may be able to recommend a behaviorist in your area.

General tips for housebreaking:

  1. When inside, closely supervise your dog or confine him/her to a small area or crate during the training process.
  2. Accompany your dog outside to eliminate.
  3. Take your dog out frequently, especially after eating, sleeping, and play activities.
  4. Immediately reward outdoor elimination with praise and treats.
  5. Provide an area for elimination that is protected from rain and bad weather.
  6. If caught eliminating inside, startle your dog with a loud noise and immediately take him/her outside to finish eliminating. Reward your dog immediately.
  7. Clean soiled inside areas with enzymatic cleaners. These can be purchased at pet supply stores.
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